Reservations

Making a booking

1. Safari Salama accept no responsibility whatsoever for cases of force majeure (unexpected or uncontrollable events) (according to law) or for passengers actions.

2. On registering for the tour, passengers accept the General Booking Conditions and Payment Method, as well as the norms, rules and guarantees of Safari Salama described in this document.
3. Safari Salama cannot absolutely guarantee participants safety. We cannot be held responsible for personal injury or for client's belongings, equipment lost or damaged.
4. Safari Salama reserves the right to cancel or change any trip due to river, road, weather conditions, or political climate. We also reserve the right to cancel any trip due to client unsuitability because of age, ill health, poor fitness, intoxication etc.
5. Any missed tours due to the above listed incidences (eg weather conditions or political climate) cannot be refunded or recuperated.
6. Safari Salama reserves the right to cancel the passenger's place on a tour if they have not paid the total sum of the tour 60 days prior to departure.

7.Safari Salama reserves the right to work with other agencies if on certain dates they do not have enough people for a group departure.

8. In the case where damages are caused to third parties, all the expenses claimed from Safari Salama that originate from the above-mentioned incident will be charged to the client, who will have no right to later claims.
10. When a passenger cancels their trip, the refund shall be according to the decision taken by Safari Salama, according to the General Booking Conditions.
11. Terms of booking for treks.

10% non refundable deposit on booking.

If you cancel in this period, your deposit will be retained.

Full payment is required 60 days prior to departure.

Cancellation 40 - 59 days prior to departure - we will retain 30% of the total tour price.

Cancellation 20 - 39 days prior to departure - we will retain 60% of the total tour price.

Cancellation 1- 19 days prior to departure - we will retain 90% of the total tour price.

If you withdraw from the tour after departure we will retain all of the tour price.

Cancellation in the 24 hours prior to departure, 10% refun

12. Your deposit payment is deemed to be confirmation that the Client has read and accepts the General Booking Conditions.

1. We insist that all clients take out a travel or medical insurance policy in their home countries.
2. Passengers have responsibility to ensure that their travel or medical insurance policy covers the activity or sport in which they are participating. You may be required to show us a certificate of this insurance policy prior to commencement of the trip.